Privacy Policy
Effective Date: July 1, 2025
Welcome to Broomstick.ca. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website or make a purchase through our online store.
1. Information We Collect
We collect the following types of personal information to fulfill your order and improve your shopping experience:
- Contact Details: Name, email, shipping & billing address, and phone number
- Order & Payment Info: Items purchased, payment method (processed securely via third-party payment processors)
- Account Info: If you create an account, we may store your login credentials and order history
- Website Usage Data: IP address, device/browser type, pages visited, and how you interact with the site (via cookies or similar technologies)
We only collect information that is necessary to provide our services to you.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, shipping updates, or customer service communications
- Respond to inquiries and support requests
- Improve our website and shopping experience
- Send promotional offers, newsletters, or updates (only if you opt in)
- Comply with applicable laws and regulations
3. Consent
By placing an order or using our website, you consent to the collection and use of your information as described in this policy. You can withdraw your consent anytime by contacting us at [Insert Contact Email].
4. Sharing Your Information
We do not sell or rent your personal information.
We may share it with trusted third-party service providers who help us operate our business, including:
- Payment processors (e.g. PayPal)
- Shipping and delivery companies
- Email marketing platforms
- Website analytics providers (e.g., Google Analytics)
These third parties only access what they need to perform their services and are required to handle your data securely.
5. Cookies & Tracking Technologies
We use cookies to:
- Keep items in your shopping cart
- Understand how you use our site
- Personalize your experience
- Provide relevant promotions or ads
You can manage cookie preferences through your browser settings.
6. Storing & Protecting Your Information
We store your information securely using password protection, encryption, and other industry-standard safeguards. However, no system is 100% secure, and we cannot guarantee absolute protection.
Some service providers (such as cloud hosting or payment processors) may store your data outside Canada. We ensure they meet equivalent standards for data protection.
7. Your Rights
As a customer in Canada, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Withdraw consent to marketing
- Request deletion of your information (except where we are required to retain it by law)
To make a request, email us at info@broomstick.ca.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies if you visit them.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.” Your continued use of the site after any updates indicates acceptance of the changes.
11. Contact Us
If you have questions about this policy or your personal data, contact us at:
Broomstick
Email: info@broomstick.ca
Website: https://www.broomstick.ca